Scheduler PRN

Sarasota Memorial Health Care System; Venice (FL); On-site; USD 36,000 - 56,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a patient scheduling and preregistration coordinator for the Operating Room. You will professionally interview patients, schedule outpatient services, and coordinate with physicians and departments to optimize satisfaction and throughput.

The role includes communicating instructions and insurance requirements, maintaining accurate schedules, handling patient financial responsibility, and ensuring adherence to hospital policies.

Qualifications

• Minimum one year of customer service, administrative, or healthcare experience.

Responsibilities

• Schedule patients for outpatient services and preregistration
• Coordinate patient and physician scheduling to maximize satisfaction
• Communicate instructions, authorization/referral requirements to patients and staff
• Maintain scheduling accuracy per department standards
• Create estimates for patient financial responsibility and collect payments as indicated
• Assist in ensuring patients meet hospital financial policies

Job description

Department

Operating Room

Job Summary

Professionally interviews and schedules patients for outpatient service including preregistration. Coordinates patient schedules to maximize patient and physician satisfaction institution-wide. Communicates patient instructions and directions, physician order requirement, authorization/pre-certification/referral requirement to patients, physician office staff, and other SMHCS personnel. Maintains scheduling and pre-registration accuracy rate per department standards. Creates estimate for patient financial responsibility and collects co-insurance, co-payment, and deductible as indicated. Initiates process to assure the patient meets the hospital financial policies/guidelines for services to be rendered and transfers to appropriate departments for more complex situations.

Required Qualifications

• Require a minimum of one (1) year of customer service, general administrative, or healthcare experience.

Preferred Qualifications

• Prefer the ability to analyze problems and offer solutions.
• Prefer the ability to work in a call center environment.
• Prefer effective communication skills, including the ability to handle difficult customer situations.
• Prefer general knowledge of medical insurance and terminology.
• Prefer knowledge of ICD-9/ICD-10 coding and current CPT coding.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Preferred Education

Required License and Certs

Preferred License and Certs

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/