PT Pro Shop Worker - Golf Course (2 positions)

coptx; Pasadena (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

City of Pasadena's Pro Shop team seeks a part-time Pro Shop Worker I to assist with customer service, merchandise sales, and basic course upkeep. Responsibilities include tee time scheduling, reservations, and guiding players on the first tee, while keeping the shop and grounds orderly and welcoming.

Ideal applicants will have a high school diploma or GED, a valid Texas driver’s license, and some customer service or retail experience. Bilingual English/Spanish is a plus.

Qualifications

• High school diploma or GED.
• Up to 1 month of related experience and/or training.
• Valid Texas Class C Driver's License.
• Preferred: Customer service, retail, or golf course operations.
• Preferred: Familiarity with POS systems.
• Preferred: Bilingual (English/Spanish).

Responsibilities

• Assist with customer service, merchandise sales, and basic maintenance tasks.
• Schedule tee times, organize order of play, and start players on the first tee.
• Take reservations, maintain records of tee times, and answer course questions.
• Operate the pro shop: merchandising, stocking, cleaning, and restroom upkeep.
• Maintain cart barn and grounds; perform basic golf cart maintenance as needed.
• Report equipment or facility issues to the Superintendent and follow safety policies.
• Perform related duties as assigned.

Skills

Customer service

Retail experience

Golf course operations

Education

High school diploma or GED

Tools

Point-of-Sale (POS) systems

Texas Driver's License

Job description

Duties

Under general supervision, the PT Pro Shop Worker I assists with customer service, merchandise sales, and basic golf course maintenance tasks. This position supports the day-to-day operation of the pro shop, ensuring a clean, organized, and customer-focused environment. Work includes tee time management, customer interaction, and light maintenance duties as assigned Assists in scheduling tee times, organizing order of play, and starting players on the first tee. Takes telephone and in-person reservations and maintains accurate records of tee times. Provides courteous assistance and answers customer questions regarding course rules, fees, pace of play, and other golf-related inquiries. Operates the pro shop, including merchandising, stocking, cleaning, and maintaining restroom facilities. Maintains cleanliness and organization of the cart barn and pro shop grounds. Performs basic golf cart maintenance, including washing, fueling, changing tires, and reporting mechanical issues. Retrieves balls on the driving range and assists with minor maintenance tasks as needed. Reports equipment breakdowns, facility maintenance needs, or safety concerns to the Superintendent. Performs unskilled to semi-skilled golf course maintenance duties as assigned. Must have and maintain, without interruption, required certifications and licenses. Works assigned schedule and complies with the City's timekeeping and attendance policies. Performs other related duties as assigned.

Qualifications

• High school diploma or General Education Development (GED) certificate.
• Or up to one (1) month of related experience and/or training; or an equivalent combination of education and experience.
• Valid Texas Class C Driver's License and a good driving record.
• PREFERRED: Experience in customer service, retail, or golf course operations.
• PREFERRED: Familiarity with point-of-sale systems.
• PREFERRED: Bilingual (English/Spanish).