Golf Pro Shop Attendant

Colorado Psychiatric; Arvada (CO); On-site; USD 17,000 - 23,000; Full time

Job summary

Colorado Psychiatric in Arvada, CO is seeking a Golf Operations Assistant to support the director of golf, manager of golf, and staff. The role covers daily golf operations, monitoring play, asset protection, staff supervision, merchandising, tournaments, and delivering professional service to ensure an exceptional golf experience.

Responsibilities include assisting with inventory, starting times, enforcing course rules, resolving customer complaints, and opening/closing the golf shop.

Qualifications

• Assists with customer service and maintains professional language.
• Supports merchandising, inventory and daily golf operations.
• Works with supervision to ensure an exceptional golf experience.

Responsibilities

• Assist with inventory sales and merchandising to maintain accurate records.
• Assist with starting times and daily decision making for tee sheets.
• Monitor play on the course and enforce golf rules and regulations.
• Resolve customer complaints professionally and courteously.
• Provide friendly customer service and maintain a professional image.
• Assist in tournaments and outings and help open/close the golf shop.
• Directly supervise part-time staff as needed and coordinate tasks.
• Maintain cleanliness and safety of clubhouse and par-3 buildings.
• Handle rental equipment and range balls, and assist with maintenance tasks.

Skills

Customer service

Team player

Communication

Flexible hours

Tools

Golf operations software

Job description

Supports the director of golf, manager of golf, and 1st assistant golf professional in the overall operations of the golf course, driving range, Par 3, and golf shop. Assists with managing daily golf operations, including monitoring and tracking play, protecting and controlling assets, supervising golf staff, helping with merchandising functions, working tournaments, and providing other professional services to ensure an exceptional golf experience.

ESSENTIAL DUTIES/RES RESPONSIBILITIES:

• Assist with inventory sales, receive merchandise, display merchandise, and promote merchandise daily to provide accurate records.
• Assist with starting times and make decisions relating to starting times daily.
• Monitors play on the golf course and is responsible for enforcing golf course rules and regulations.
• Resolves customer complaints in a professional manner.
• Delivers customer service with a smile using courteous, patient, and professional language.
• Assist with total golf operations professionally and efficiently in the absence of the manager of golf, director of golf, and 1st assistant golf professional.
• Professionally conducts oneself and maintains a professional image at all times.
• Assists in managing tournaments and outings.
• Open and close the golf shop and be available to work in the early morning and evening hours.
• OTHER DUTIES/RESPONSIBILITIES:Directs other personnel and completes any task necessary to maintain cleanliness, safety, and presentable condition of clubhouse and par 3 buildings.
• Keeps all rental equipment clean and usable daily.
• Collects and cleans range balls, shovels snow, and serves as a backup for other maintenance issues.
• Completes other duties or tasks as assigned.

SUPERVISORY DUTIES:

• Supervises part-time golf staff.

• Minimum age: 18
• Knowledge of computer hardware and software for golf operations.
• Ability to work weekends, holidays, and flexible hours as assigned by the director of golf, manager of golf, and 1st assistant golf professional.
• Ability to respond to a 24-hour alarm system.
• Ability to shovel snow, paint, move non-running golf carts, change cart tires, and serve as back up for other maintenance issues as needed.
• Excellent Communication skills required.
• Ability to work well under pressure and coordinate multiple tasks.
• Ability to work with little supervision and be enthusiastic, self-motivated, and a team player.