Pro Shop Attendant

Eagle-Ridge-Golf-Club; Gilroy (CA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Paid Vacation

Employee Perks

Job summary

Eagle Ridge Golf Club is seeking a Pro-shop Attendant to promote the game and deliver the Three Steps of Service to Members and guests. You will support merchandise, handle shop operations, and keep the golf shop organized.

The role emphasizes friendly customer service, accurate checkout, tee-time handling, inventory control, and collaboration with the Head Golf Professional and Tournament Coordinators. The position is flexible, part-time or full-time, based on club needs.

Qualifications

• Customer service experience required.
• Basic golf knowledge required.
• Driver's license required.

Responsibilities

• Provide efficient and friendly customer service in the pro shop and manage check-ins and cash handling.
• Respond to inquiries and book tee-times for members and guests in person and by phone.
• Manage inventory, organize storage and display areas, and process merchandise orders.
• Marshaling, starting and coordinating outside services as needed.
• Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.

Skills

Customer service

Golf knowledge

Cash handling

Attention to detail

Education

High school diploma or GED

Job description

Pro-shop Attendance

• Job Summary
• Golf Shop Attendant is responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsible for providing quality service, ordering necessary merchandise and managing the golf shop operations.

DAY-TO-DAY

• Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
• Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus attention on Member and guest needs while remaining calm, professional and courteous at all times, even when under pressure.
• Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (ie. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
• Responsible for marshaling, starting, and outside services as needed and requested.
• Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.

About You

• A high school diploma, GED, or equivalent, is required.
• Customer service experience. Basic Golf Knowledge Required.
• You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.
• Driver's License required

Benefits:

Medical, Dental, Vision, Paid Vacation and Employee Perks

Status Type

Part Time/ Full Time