Golf Pro Shop Attendant

Apex Park and Recreation District; Arvada (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Apex Park and Recreation District is seeking a capable golf operations support person to assist the director and golf staff in daily course duties. You will help manage play, supervise part-time staff, handle merchandise, and ensure an exceptional guest experience across the golf course, driving range, Par 3, and shop.

Responsibilities include opening/closing the shop, coordinating starting times, handling customer concerns, supporting tournaments, and maintaining a professional image at all

Qualifications

• Excellent communication skills are required.
• Ability to supervise part-time staff and coordinate tasks.
• Flexible schedule including weekends and holidays.
• Willingness to work early mornings and evenings.
• Basic knowledge of computer hardware and software for golf operations.

Responsibilities

• Assist with inventory sales and merchandising daily to provide accurate records.
• Assist with starting times and decisions related to starting times.
• Monitor play and enforce golf course rules and regulations.
• Resolve customer complaints professionally and deliver courteous service.
• Assist in managing tournaments and outings and support staff when needed.
• Open and close the golf shop and be available for early and late hours.
• Maintain a professional image and provide exceptional customer service.

Skills

Customer service

Team player

Excellent communication

Tools

Golf operations software

Job description

Supports the director of golf, manager of golf, and 1st assistant golf professional in the overall operations of the golf course, driving range, Par 3, and golf shop. Assists with managing daily golf operations, including monitoring and tracking play, protecting and controlling assets, supervising golf staff, helping with merchandising functions, working tournaments, and providing other professional services to ensure an exceptional golf experience.

ESSENTIAL DUTIES/RES RESPONSIBILITIES

Assist with inventory sales, receive merchandise, display merchandise, and promote merchandise daily to provide accurate records.

• Assist with starting times and make decisions relating to starting times daily.
• Monitors play on the golf course and is responsible for enforcing golf course rules and regulations.
• Resolves customer complaints in a professional manner.
• Delivers customer service with a smile using courteous, patient, and professional language.
• Assist with total golf operations professionally and efficiently in the absence of the manager of golf, director of golf, and 1st assistant golf professional.
• Professionally conducts oneself and maintains a professional image at all times.
• Assists in managing tournaments and outings.
• Open and close the golf shop and be available to work in the early morning and evening hours.

OTHER DUTIES/RESPONSIBILITIES

• Directs other personnel and completes any task necessary to maintain cleanliness, safety, and presentable condition of clubhouse and par 3 buildings.
• Keeps all rental equipment clean and usable daily.
• Collects and cleans range balls, shovels snow, and serves as a backup for other maintenance issues.
• Completes other duties or tasks as assigned.

SUPERVISORY DUTIES

• Supervises part‑time golf staff.

• Minimum age: 18
• Knowledge of computer hardware and software for golf operations.
• Ability to work weekends, holidays, and flexible hours as assigned by the director of golf, manager of golf, and 1st assistant golf professional.
• Ability to respond to a 24-hour alarm system.
• Ability to shovel snow, paint, move non-running golf carts, change cart tires, and serve as back up for other maintenance issues as needed.
• Excellent Communication skills required.
• Ability to work well under pressure and coordinate multiple tasks.
• Ability to work with little supervision and be enthusiastic, self-motivated, and a team player.