PT Overnight Auditor - Guest Service & Accounting

Stonebridge Companies; Needham Heights (MA); On-site; USD 23,000 - 32,000; Part time

Job summary

Stonebridge Companies is seeking a Night Auditor for Residence Inn Needham Heights in Needham, MA. This part-time overnight role balances daily revenues, handles guest check-ins/outs, and supports guest inquiries to ensure a smooth overnight operation.

Responsibilities include using the property management system, balancing receipts, and coordinating with housekeeping to resolve issues. Strong communication, bookkeeping, and independent decision-making are essential.

Qualifications

• Previous hospitality or customer service experience preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Proficient in using property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet, register, and assign rooms to guests.
• Balance daily receipts and revenues; perform income audits.
• Assist guests with check-out processes and resolve discrepancies.
• Answer phone calls and direct inquiries to appropriate staff.
• Coordinate with housekeeping/maintenance for issue resolution.
• Make and confirm reservations with accurate data entry.
• Provide information on hotel services and local attractions.
• Maintain security and safety during overnight shifts.

Skills

Guest service

Cash handling

PMS proficiency

Communication

Detail oriented

Problem solving

Tools

Office software

Job description

Stonebridge Companies is seeking a Night Auditor for Residence Inn Needham Heights in Needham, MA. This part-time overnight role balances daily revenues, handles guest check-ins/outs, and supports guest inquiries to ensure a smooth overnight operation.

Responsibilities include using the property management system, balancing receipts, and coordinating with housekeeping to resolve issues. Strong communication, bookkeeping, and independent decision-making are essential.