Night Auditor: Overnight Front Desk & Night Audit Pro

Colwen Management Inc; Massachusetts; On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Medical Insurance with Company-Funded HRA

Vision Insurance

401K Plan – Traditional & Roth Options with Employer Match

Hotel Discount Travel Program for Associates & Family

Job summary

Colwen Management Inc. is hiring a Night Auditor for the Residence Inn Boston Downtown/South End. This full-time position involves operating the front desk during overnight shifts, optimizing guest service, and managing daily activities.

Ideal candidates should possess excellent communication skills and have at least one year of experience, preferably in a hotel environment. Benefits include medical insurance, 401K plans, and hotel discounts.

Qualifications

• One year of related experience, preferably in a hotel.
• Strong organizational skills and attention to detail.
• Ability to deal with difficult guests.

Responsibilities

• Operate the front desk and assist guests with inquiries.
• Complete end of day activities including balancing ledgers.
• Provide exceptional guest service and manage front desk operations.

Skills

Verbal and written communication skills

Organizational skills

Customer service skills

Proficiency with Microsoft Office Suite

Job description

Colwen Management Inc. is hiring a Night Auditor for the Residence Inn Boston Downtown/South End. This full-time position involves operating the front desk during overnight shifts, optimizing guest service, and managing daily activities.

Ideal candidates should possess excellent communication skills and have at least one year of experience, preferably in a hotel environment. Benefits include medical insurance, 401K plans, and hotel discounts.