(PT) Enrollment Assistant

Atlantic Corporation; Mays Landing (NJ); On-site; USD 21,000 - 30,000; Part time

Job summary

Atlantic Cape is seeking a part-time Enrollment Services Assistant to support student registration, record updates, and transcript processing. The role includes handling mail, in-person and online registrations and coordinating with multiple departments to ensure accurate student records.

The position requires strong customer service, organizational skills, and the ability to work with a diverse student population. Evening or weekend hours may be required at Atlantic Cape locations.

Qualifications

• Excellent customer service and communication skills.
• Knowledge of Microsoft Office products.
• Strong organization and record-keeping skills.
• Demonstrated experience working with a diverse population.
• Ability to work as a member of a team.

Responsibilities

• Processes mail, fax, in-person and online registration including adding, dropping, withdrawing students from classes.
• Provides registration support for students enrolling via Self-service.
• Ensures support documentation for transactions is received and filed.
• Updates student information such as name, address, telephone and email address changes.
• Assists with student enrollment and graduation verifications.
• Processes chargeback authorizations.
• Processes grade changes as requested by professors.
• Maintains intake and responses for Enrollment Services email.
• Assists with the processing of graduates, including degree audit and printing and mailing of diplomas.
• Supports registration and enrollment processing for dual credit and high school students, including assisting with course registration, student record updates, and related enrollment documentation.
• Logs all incoming transcripts for transfer credit into the system (including but not limited to: college transcripts, AP scores, and Police Academy certificates).
• Processes approved transfer credit by reviewing documents, and applying credit as directed to student records.
• Answers phone in Enrollment Services to assist callers.
• Monitors QLess systems and summons students for needed services in a timely manner
• Works with other departments to provide quality service to students
• Performs related duties as assigned

Skills

Customer service

Microsoft Office

Organization

Communication

Teamwork

Education

High school diploma or GED

Associate's degree preferred

Job description

This is a part time position requiring up to 26 hours per week.

• Processes mail, fax, in-person and online registration including adding, dropping, withdrawing students from classes
• Provides registration support for students enrolling via Self-service
• Ensures support documentation for transactions is received and filed
• Updates student information such as name, address, telephone and email address changes
• Assists with student enrollment and graduation verifications
• Processes chargeback authorizations
• Processes grade changes as requested by professors
• Maintains intake and responses for Enrollment Services email
• Assists with the processing of graduates, including degree audit and printing and mailing of diplomas
• Supports registration and enrollment processing for dual credit and high school students, including assisting with course registration, student record updates, and related enrollment documentation.
• Logs all incoming transcripts for transfer credit into the system (including but not limited to: college transcripts, AP scores, and Police Academy certificates).
• Processes approved transfer credit by reviewing documents, and applying credit as directed to student records.
• Answers phone in Enrollment Services to assist callers.
• Monitors QLess systems and summons students for needed services in a timely manner
• Works with other departments to provide quality service to students
• Performs related duties as assigned
  

Education:

• High school diploma or GED
• Associate's degree preferred
  

Experience:

• Experience working in a professional setting, Higher Education preferred

Competencies and Skills:

• Excellent customer service and communication skills
• Knowledge of Microsoft Office products
• Strong organization and record-keeping skills
• Demonstrated experience working with a diverse population
• Ability to work as a member of a team
  

Terms of Employment

• This position may require flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location.