PT Customer Service Representative

Planet Fitness; Fishers (IN); Sur place; USD 14 000 - 19 000; Temps partiel

Avantages offerts par ce poste

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free Black Card Membership

Résumé du poste

Planet Fitness is hiring a Part-Time Customer Service Representative in Fishers, IN. The role focuses on delivering a Judgement Free member experience, answering calls, greeting and guiding members, processing purchases at the point of sale, and promoting fitness programs.

A high school diploma or GED is preferred, and candidates must be 18+. This position offers growth opportunities within the network, with shift schedules (Saturday/Sunday or Monday–Friday) and incremental pay raises at 180

Qualifications

• Customer service experience required.

Responsabilités

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones warmly and greet members, sign up and tour new members.
• Process beverage or merchandise purchases via POS system.
• Promote fitness classes to members and new signups.
• Maintain a clean, sanitized club environment.

Connaissances

Customer service

Formation

High school diploma/GED

Outils

Point of Sale (POS)

Description du poste

Part- Time: Starting at $12 per hour.Schedule A: Saturday & Sunday 12 PM - 7:15 PMSchedule B: Monday - Friday 10 AM - 3 PMHourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.We Are Accountable – Self-starters who pursue excellence.We Are Driven – Problem solvers who deliver results.We Are Passionate – Positive energy with a real desire to help others.We Are Ambitious – Always learning and growing toward success.We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!Customer Service Representative Benefits:Growth Opportunities over 90% of our management team started as an entry level team member!Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.Shift-differential pay for select shiftsPTO for all employeesEmployee Assistance ProgramFree employee Black Card MembershipCustomer Service Representative Responsibilities:Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.Answer phones in a friendly manner using information scriptGreet members, sign up and tour new members, and log amenities.Respond to member questions and concerns in a timely and professional mannerProcess beverage or merchandise purchases through the point of sale systemPromote our unique fitness instruction classes (PE@PF) to our active members and our new membersProvide a clean, sanitized and safe club environment.Job Requirements:Customer service experienceHigh school diploma/GED equivalent preferredMust be 18 years of age or olderBasic computer proficiencyPhysical Demands:Frequent lifting, carrying, pushing, and pullingMust be able to lift up to 75 lbs.Will encounter cleaning chemicals during shiftFrequent climbing, balancing, kneeling and crouching during shiftContinual reaching with hands/fingers/arms during shift