PT Admissions Office Assistant

Southwest-Virginia-Community-College; Tazewell (VA); On-site; USD 18,000 - 23,000; Part time

Job summary

Southwest Virginia Community College is seeking a motivated PT Admissions Office Assistant to support the Offices of Admissions, Records, and Accessibility Services. This role provides excellent customer service to students and prospective students and assists with the application and enrollment processes.

Based in Tazewell, the position requires the ability to work evenings and/or weekends, with some travel.

Qualifications

• Must work independently and as part of a team with organizational skills and accuracy.
• Ability to prioritize assignments to meet deadlines while ensuring student service comes first.
• Willing to work evenings and/or weekends as needed with some overnight travel as requested.
• Demonstrated professionalism and excellent customer service skills.
• Strong written and verbal communication skills.
• Knowledge and skills related to various office technology needed; confidentiality is required.

Responsibilities

• Provide support to the Admissions, Records, and Accessibility Services offices.
• Deliver excellent customer service to students and prospective students; assist with applications and enrollment processes.
• Assist faculty and staff with admissions/enrollment questions and procedures; process program changes and dual enrollment registrations.
• Schedule student appointments; administer testing with approved accommodations (proctored, read-aloud).
• Serve as a member of the Admissions staff handling enrollment tasks and outreach; travel to off-campus events as needed.

Skills

Customer service

Organizational skills

Prioritization

Written & verbal communication

Confidentiality

Office technology

Education

Associate’s degree

Tools

Office software

SIS Portal (VCCS)

Job description

Title: PT Admissions Office Assistant

Agency: Southwest Virginia Community College

Location: Tazewell - 185

FLSA: Nonexempt

Hiring Range: $15.00 per hour

Full Time or Part Time: Part Time

Job Description

Southwest Virginia Community College (SWCC) offers career-training programs in numerous technical, industrial and medical fields at a reasonable cost, going so far as to even waive tuition for certain eligible students. Located in Richlands, Virginia, Southwest offers associate’s degrees in such fields as business, education, general studies, liberal arts and science. These degrees are primarily intended for students who wish to transfer to a four-year university. Southwest also has associate’s degrees that feature programs intended to lead directly to a career in fields such as Nursing, Radiography and Administration of Justice.

Southwest Virginia Community College is seeking a motivated and self-directed individual for the position of Administrative Assistant to support the offices of Admissions, Records, and Accessibility Services. This part-time position will provide excellent customer service to students and prospective students and provide support with the application and enrollment processes. This Administrative Assistant will also assist faculty and staff who have questions related to the admissions and enrollment processes. Duties will also include processing program changes and dual enrollment registrations. This role will work also closely with the Director of Accessibilities with regard to scheduling student appointments, administering course testing with approved test accommodations such as proctored testing and read-aloud services. This role will mostly serve as a member of the Admissions staff completing enrollment processes. Position may require travel to off-campus events and/or specialized training.

Instructional faculty must reside in the state of Virginia or be available to teach in-person classes at Southwest Virginia Community College (Southwest) locations: Main Campus, Lebanon, Bluefield, Southern Gap, or at any assigned location within our service area.

Minimum Qualifications

• Must be able to work independently and as part of a team with demonstrated experience with organizational skills along with attention to accuracy
• Must have a strong ability to prioritize assignments to meet deadlines while ensuring that student service comes first
• Must be willing to work evenings and/or weekends as needed with some overnight travel as requested
• Demonstrated professionalism and excellent customer service skills
• Strong written and verbal skills required
• Knowledge and skills related to various office technology needed
• Absolute confidentiality is required with all processes related to student information

Additional Considerations

• Associate’s degree preferred
• Experience in VCCS SIS (Student Information System) portal preferred