Psychiatry Outpatient Patient Scheduling Specialist

UofL Health, Inc.; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

UofL Health, Inc. seeks a Medical Receptionist for the Psychiatry Outpatient Center in Louisville, KY. The role handles patient check-in, appointment scheduling, and coordinating with medical staff to ensure smooth clinic operations.

Responsibilities include updating demographics, maintaining records, HIPAA compliance, and providing courteous telephone service to patients and families. This is a full-time, on-site position with standard business hours.

Qualifications

• Strong customer service and communication skills.
• Ability to schedule and update patient appointments and demographics.
• Respect patient privacy and follow HIPAA requirements.

Responsibilities

• Greet patients and visitors warmly and answer inquiries.
• Register patients in the system per standard procedures.
• Schedule and coordinate appointments for psychiatry outpatient services.
• Maintain and file patient records and medical information.
• Make reminder calls for upcoming appointments and manage call center tasks.

Skills

Customer service

Telephone handling

Appointment scheduling

Data entry

Tools

Centricity BPM

Job description

UofL Health, Inc. seeks a Medical Receptionist for the Psychiatry Outpatient Center in Louisville, KY. The role handles patient check-in, appointment scheduling, and coordinating with medical staff to ensure smooth clinic operations.

Responsibilities include updating demographics, maintaining records, HIPAA compliance, and providing courteous telephone service to patients and families. This is a full-time, on-site position with standard business hours.