Front Desk & Patient Care Specialist

UofL Health, Inc.; Louisville (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

UofL Health, Inc. is hiring a Medical Receptionist for the Medicine Gastroenterology Outpatient Center in Louisville, KY. The role supports patients by greeting, scheduling, and managing records and accounts, with an 8a–5p, full-time schedule.

You will check patients in/out of the EMR, assist with questionnaires, handle calls, and coordinate referrals and test orders while maintaining HIPAA compliance and team collaboration.

Qualifications

• High School Diploma or GED required.
• 1 year healthcare experience preferred.
• Strong customer service and communication skills.
• Ability to handle phone etiquette and professional communication.

Responsibilities

• Greet and assist patients.
• Schedule appointments and maintain records.
• Check patients in/out of the electronic medical record (EMR).
• Address patient questions or needs and direct calls appropriately.
• Review orders to manage referrals, follow-up visits, tests, and medications.
• Print and provide patient education materials and test instructions.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

UofL Health, Inc. is hiring a Medical Receptionist for the Medicine Gastroenterology Outpatient Center in Louisville, KY. The role supports patients by greeting, scheduling, and managing records and accounts, with an 8a–5p, full-time schedule.

You will check patients in/out of the EMR, assist with questionnaires, handle calls, and coordinate referrals and test orders while maintaining HIPAA compliance and team collaboration.