Psychiatry Medical Assistant II - Hybrid Clinic Support

Massachusetts General Hospital; Boston (MA); Hybrid; USD 30,000 - 33,000; Full time

Job summary

Mass General Brigham is seeking a Medical Assistant for the MGH Team-based Outpatient Psychiatry Clinic. The role supports providers, manages patient flow, and assists with administrative and clinical tasks within a hybrid work model at 15 Parkman Street.

Requirements include a High School Diploma or equivalent, 2–3 years MA or related experience, and CCMA preferred. Strong communication, HIPAA compliance, and EHR skills are essential.

Qualifications

• Direct MA experience or medical field work 2-3 years required.
• High school diploma or equivalent required.
• CCMA highly preferred.
• Proficiency with EHR systems and medical office software.
• Strong interpersonal and communication skills.

Responsibilities

• Obtain chief complaint and vital signs; document accurately.
• Support providers and manage patient flow during sessions.
• Provide medication education as directed by the prescriber.
• Assist with prior authorizations and insurance verification.
• Maintain HIPAA privacy and keep a tidy, organized work area.
• Coordinate with care team and participate in meetings.

Skills

Interpersonal skills

Communication skills

Prioritization

Attention to detail

HIPAA compliance

Vital signs collection

Medical terminology knowledge

EHR proficiency

Education

High School Diploma or Equivalent

CCMA preferred

Tools

EHR software

Job description

Mass General Brigham is seeking a Medical Assistant for the MGH Team-based Outpatient Psychiatry Clinic. The role supports providers, manages patient flow, and assists with administrative and clinical tasks within a hybrid work model at 15 Parkman Street.

Requirements include a High School Diploma or equivalent, 2–3 years MA or related experience, and CCMA preferred. Strong communication, HIPAA compliance, and EHR skills are essential.