PSS - NUCLEAR MEDICINE - FULL TIME

JumpStart Games, Inc.; Lakeland (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

JumpStart Games, Inc. seeks a frontline medical office assistant to verify patient demographics, perform searches to prevent duplicates, and provide required forms per clinician protocol.

The role includes confirming eligibility, collecting payments, managing the lobby, and scheduling appointments with attention to policies and timelines.

Qualifications

• High school graduate or equivalent (GED).
• 1+ years’ experience within medical/insurance environment preferred; Medical terminology and/or knowledge in the medical field.
• 2-3 years of customer service

Responsibilities

• Verifies demographics and performs a complete patient search to avoid duplicate patients.
• Provides questionnaires and/or appropriate forms to patients according to physician/provider protocols.
• Accurately verifies payment sources are entered into EPM including the appropriate case built and attached (i.e., liability, work comp, agency, grants, employer, legal).
• Accurately runs eligibility of insurances.
• Monitors lobby to ensure patients are not waiting excessive amounts of time and courteously advise patients of wait times when physicians/providers run behind.
• Arrives patients in a timely manner. Monitors reading material maintained in lobby, removing any items with inappropriate content. Keep lobby neat and clean throughout the day.
• Schedules and cancels appointments accurately following physician, provider, desk and location protocols.
• Proportionately arrives and schedules appointments. Runs report sets as applicable.
• Collects payments using appropriate payment codes and issues receipts.
• Follows IDX Alert policy prior to scheduling appointment. Follows PFS collection comments. Closes batch accurately and prior to leaving for the day, depositing in designated area.

Skills

Medical terminology

Customer service

Education

High school diploma or GED

Job description

Essential Functions

Verifies demographics and performs a complete patient search to avoid duplicate patients. Provides questionnaires and/or appropriate forms to patients according to physician/provider protocols.

Description

Essential Functions

Verifies demographics and performs a complete patient search to avoid duplicate patients. Provides questionnaires and/or appropriate forms to patients according to physician/provider protocols.

Accurately verifies payment sources are entered into EPM including the appropriate case built and attached (i.e., liability, work comp, agency, grants, employer, legal). Accurately runs eligibility of insurances.

Monitors lobby to ensure patients are not waiting excessive amounts of time and courteously advise patients of wait times when physicians/ providers run behind. Arrives patients in a timely manner. Monitors reading material maintained in lobby, removing any items with inappropriate content. Keep lobby neat and clean throughout the day.

Schedules and cancels appointments accurately following physician, provider, desk and location protocols. Proportionately arrives and schedules appointments. Runs report sets as applicable.

Collects payments using appropriate payment codes and issues receipts. Follows IDX Alert policy prior to scheduling appointment. Follows PFS collection comments. Closes batch accurately and prior to leaving for the day, depositing in designated area.

Requirements

Required Education and Experience

High school graduate or equivalent (GED).

Additional Eligibility Qualifications

1+ years’ experience within medical/insurance environment preferred; Medical terminology and/or knowledge in the medical field; 2-3 years of customer service