PSS - CT/MRI - PART TIME

Watson Clinic; Town of Florida (NY); On-site; USD 22,000 - 33,000; Full time

Job summary

Watson Clinic is seeking a patient access and scheduling support role to verify demographics, insurance information, and referrals to ensure accurate appointments and billing. You will manage scheduling, confirmations, and referral attachments with attention to detail and policy compliance.

The role requires strong communication, independent work ability, basic Windows skills, and preferred billing experience in a medical setting.

Qualifications

• Must possess and demonstrate excellent communication skills.
• Must be able to work independently with minimum supervision with an ability to exercise judgment and discretion.
• Must have basic knowledge of Windows-based computer applications.
• Must have accurate keyboard skills.
• Prefer one-year billing experience within medical or insurance environment.
• Basic medical terminology understanding.

Responsibilities

• Verify demographics to avoid duplicate patients and update emergency contacts.
• Obtains and verifies current insurance information when scheduling and arriving appointments.
• Communicates with MCR to verify referrals are entered with appointments.
• Schedules and cancels appointments accurately and reschedules bumped patients.
• Reviews exam screening forms and prepares patients for the examination; administers oral contrast per protocol.

Skills

Communication skills

Keyboard skills

Independent work

Billing experience

Medical terminology

Education

High school diploma or GED

Tools

Windows-based applications

Microsoft Windows OS

Job description

Essential Functions

• Verify demographics to avoid duplicate patients. Arrive patients in a timely manner obtaining and updating emergency contact information to include guarantor, addresses (i.e., seasonal, parents, etc.). Provides appropriate questionnaires to patients. Monitors lobby to ensure patients are not waiting excessive amounts of time. Notifies patients of wait times.
• Obtains and/or verifies current insurance information when scheduling and arriving appointments. Follows IDX Alert policy prior to scheduling appointment. Follows PFS collection comments. Verifies payment sources accurately entered into IDX with appropriate case built and attached (i.e., liability, work comp, agency, grants, employer, legal).
• Communicates with department MCR to verify appropriate referrals are entered and attached to appointment in a timely manner.
• Schedules and cancels appointments accurately following protocol. Proportionately handles incoming calls. Reschedules bumped patients in a timely manner.
• Reviews exam screening forms. Prepares patients appropriately for the examination. Administers & times Oral contrast per protocol .

SCHEDULE: Thursday/Friday 630a-6p

Requirements

Required Education and Experience

High school graduate or GED.

Additional Eligibility Qualifications

Must possess and demonstrate excellent communication skills. Must be able to work independently with minimum supervision with an ability to exercise judgment and discretion. Must have basic knowledge of Windows-based computer applications. Must have accurate keyboard skills. Prefer one-year billing experience within medical or insurance environment. Basic medical terminology & understanding of medical terms.