PSR Operations Supervisor, HVI

Carle Health; Urbana (IL); Vor Ort; USD 37.000 - 61.000; Vollzeit

Zusammenfassung

Carle Health in Urbana, Illinois, seeks a Working Supervisor to oversee the HVI Centralized Services PSR staff, focusing on scheduling, registration processes, and patient throughput. You will guide staff to ensure smooth operations and contribute to excellence in patient experience.

Responsibilities include staff training, performance coaching, and collaborating with clinical leadership to optimize provider schedules and revenue cycle activities.

Qualifikationen

• Associate's Degree is required.
• Experience supervising staff and coordinating scheduling is preferred.
• Ability to train new staff and oversee performance is expected.

Aufgaben

• Supervise daily PSR staff and scheduling activities.
• Coordinate desk assignments to ensure adequate coverage and customer service.
• Train new staff and oversee preceptors for onboarding.

Kenntnisse

Staff supervision

Scheduling

Training & development

Quality improvement

Budget awareness

Ausbildung

Associate's Degree

Tools

Kronos

Jobbeschreibung

Carle Health in Urbana, Illinois, seeks a Working Supervisor to oversee the HVI Centralized Services PSR staff, focusing on scheduling, registration processes, and patient throughput. You will guide staff to ensure smooth operations and contribute to excellence in patient experience.

Responsibilities include staff training, performance coaching, and collaborating with clinical leadership to optimize provider schedules and revenue cycle activities.