Provider Tech & Training Specialist

HCA Healthcare; Coppell (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time off (paid)

Savings and retirement resources

Education support

Additional benefits for fertility/flex

Job summary

HCA Healthcare is seeking a Provider Solutions Specialist to blend customer service, project management, sales, leadership, training and technology as the primary resource for provider training and support within the healthcare IT ecosystem.

The role collaborates with physicians, office staff and clinical teams to enhance adoption and utilization of HCA technologies, ensuring access, security and effective training.

Qualifications

• Healthcare experience preferred with strong customer service skills.
• Experience with training and supporting providers within a healthcare IT environment.
• Willingness to work across diverse teams and implement provider solutions.

Responsibilities

• Assist providers throughout adoption of HCA technologies.
• Provide training and ongoing support to physicians and office staff.
• Coordinate with Service Desk and other teams to resolve issues.
• Ensure data access and security compliance for providers.
• Participate in change management and implementation projects.

Skills

Customer service

Project management

Sales

Leadership

Training

Technology

Education

College degree or related healthcare experience

Job description

HCA Healthcare is seeking a Provider Solutions Specialist to blend customer service, project management, sales, leadership, training and technology as the primary resource for provider training and support within the healthcare IT ecosystem.

The role collaborates with physicians, office staff and clinical teams to enhance adoption and utilization of HCA technologies, ensuring access, security and effective training.