Provider Support Specialist - Healthcare Admin & Scheduling

Duke University Health System; Durham (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Duke Health is seeking a Provider Support Assistant to perform administrative responsibilities in support of one or more physician(s) and/or advanced provider(s).

The role involves answering calls, scheduling, filing records, coordinating services across Duke Health locations, and communicating with patients and providers to ensure timely and accurate information flow. It is a day-shift, Monday–Friday position with equal opportunity employment.

Qualifications

• High school diploma or equivalent education required.
• One year of clerical, office support, or related experience is required; or an equivalent combination of relevant education and/or experience.

Responsibilities

• Answer calls and deliver messages to physicians, nurses and others.
• Schedule or arrange activities, travel and appointments as needed.
• File and retrieve records; research missing records per procedure.
• Perform clerical and typing tasks for forms, requisitions, memos and reports.
• Coordinate services across Duke Health locations, departments and providers.
• Communicate with patients and providers in writing and verbally.
• Send and collect referrals and patient records as requested.

Skills

Scheduling

Communication

Clerical

Education

High school diploma or equivalent education

Tools

Maestro Care (Epic)

Job description

Duke Health is seeking a Provider Support Assistant to perform administrative responsibilities in support of one or more physician(s) and/or advanced provider(s).

The role involves answering calls, scheduling, filing records, coordinating services across Duke Health locations, and communicating with patients and providers to ensure timely and accurate information flow. It is a day-shift, Monday–Friday position with equal opportunity employment.