Provider Support & Scheduling Specialist

University of Rochester; City of Rochester (NY); On-site; USD 27,028 - 36,492; Full time

Job summary

A prestigious university in Rochester is seeking an experienced Administrative Assistant to support clinical and educational programs. The role involves managing calendars, optimizing patient schedules, and coordinating surgical procedures, all requiring a solid background in medical terminology and customer relations. Ideal candidates have an Associate's degree and at least three years of experience in a relevant field. This full-time position promotes an inclusive work culture, reflecting the university’s commitment to excellence.

Qualifications

• Minimum of three years of relevant experience required.
• Experience with surgical/appointment scheduling software preferred.
• Demonstrated customer relations skills.

Responsibilities

• Perform complex secretarial and administrative duties.
• Manage provider's calendar and optimize patient schedules.
• Assist in surgical/procedure scheduling and patient liaison activities.

Skills

Medical Terminology

Customer Relations Skills

Surgical/Appointment Scheduling Software

Education

Associate's degree in Medical, Secretarial or related field

Job description

A prestigious university in Rochester is seeking an experienced Administrative Assistant to support clinical and educational programs. The role involves managing calendars, optimizing patient schedules, and coordinating surgical procedures, all requiring a solid background in medical terminology and customer relations. Ideal candidates have an Associate's degree and at least three years of experience in a relevant field. This full-time position promotes an inclusive work culture, reflecting the university’s commitment to excellence.