Physician Support Specialist - Surgical Scheduling & Admin

University of Rochester; Town of Henrietta (NY); On-site; USD 28,000 - 38,000; Full time

Job summary

University of Rochester is seeking a full-time Administrative Specialist to support orthopedic clinical and academic programs. You will manage provider calendars, coordinate patient care, and handle non-routine correspondence, referrals, and documentation.

The role requires strong secretarial skills, medical terminology familiarity, and experience with scheduling software and EMR systems. This position is based at the Rochester, NY campus and involves day shifts in a fast-paced environment.

Qualifications

• High School diploma and 2 years of relevant experience required.
• Or equivalent combination of education and experience.
• Medical Terminology, experience with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred.

Responsibilities

• Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs.
• Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support.
• Manages provider(s) calendar and prioritizes appointments and meetings, negotiates schedules, and prepares non-routine correspondence and referrals.
• Orders equipment, devices, and medications for procedures, coordinates travel and accommodations, and interfaces with other organizations for lectures and engagements.

Skills

Calendar management

Administrative support

Provider scheduling

Communication skills

Education

High School diploma

Equivalent education/experience

Medical Terminology

Tools

FlowCast

Electronic Medical Records (EMR)

Job description

University of Rochester is seeking a full-time Administrative Specialist to support orthopedic clinical and academic programs. You will manage provider calendars, coordinate patient care, and handle non-routine correspondence, referrals, and documentation.

The role requires strong secretarial skills, medical terminology familiarity, and experience with scheduling software and EMR systems. This position is based at the Rochester, NY campus and involves day shifts in a fast-paced environment.