Provider Success Associate — Ops, Data & Collaboration

Namely; Tempe (AZ); Hybrid; USD 87,000 - 114,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonuses

Benefits package

Job summary

Oscar is seeking an Associate, Provider Success to drive solutions to operational issues and own end-to-end escalation management. The role collaborates across internal teams, builds trusted relationships, and improves processes to support provider operations.

Based in Tempe, AZ with a hybrid schedule (3 in-office days per week). The base pay ranges from $87,188 to $114,434 per year, plus benefits and bonuses.

Qualifications

• 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare.
• 3+ years experience developing project plans with internal and external stakeholders.
• 3+ years experience designing and improving workflows, including operating and technical procedures and tooling.
• Experience managing complicated business challenges and communicating understanding to technical and non-technical audiences.
• Healthcare experience.

Responsibilities

• Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development.
• Utilizes data to drive business decisions to impact cross-functional strategy.
• Develops trusting relationships with internal/external stakeholders through effective communication and collaboration.
• Supports Oscar team members through knowledge sharing, process documentation, and tooling development.
• Other duties as assigned.
• Compliance with all applicable laws and regulations.

Job description

Oscar is seeking an Associate, Provider Success to drive solutions to operational issues and own end-to-end escalation management. The role collaborates across internal teams, builds trusted relationships, and improves processes to support provider operations.

Based in Tempe, AZ with a hybrid schedule (3 in-office days per week). The base pay ranges from $87,188 to $114,434 per year, plus benefits and bonuses.