Provider Success Associate — Ops & Data

Oscar Health; Phoenix (AZ); Hybrid; USD 87,000 - 114,000; Full time

Job summary

Oscar Health's Associate, Provider Success, is based in Tempe with a hybrid schedule requiring three in-office days per week. The role drives end-to-end provider escalations, builds cross-functional partnerships, and uses data to inform decisions while supporting internal teams and maintaining regulatory compliance.

Reporting to the Manager, Provider Success, this position emphasizes relationship building, process documentation, and tooling development to solve complex healthcare operations

Qualifications

• 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare.
• 3+ years experience cooperatively developing project plans with internal and external stakeholders.
• 3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling.
• Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences.
• Healthcare experience.

Responsibilities

• Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development
• Utilizes data to drive business decisions to impact cross-functional strategy
• Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes.
• Supports Oscar team members through knowledge sharing, process documentation, and tooling development
• Other duties as assigned
• Compliance with all applicable laws and regulations

Skills

Data analysis

Operations

Healthcare experience

Tools

SQL

Job description

Oscar Health's Associate, Provider Success, is based in Tempe with a hybrid schedule requiring three in-office days per week. The role drives end-to-end provider escalations, builds cross-functional partnerships, and uses data to inform decisions while supporting internal teams and maintaining regulatory compliance.

Reporting to the Manager, Provider Success, this position emphasizes relationship building, process documentation, and tooling development to solve complex healthcare operations