Provider Service Coordinator

Community Options, Inc.; Lubbock (TX); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

PTO

Employee discounts

401k/403b

Job summary

Community Options, Inc. in Lubbock, TX seeks an experienced Provider Service Coordinator to assess needs and coordinate supports for individuals with disabilities. The role covers ISP/PCP development, service placement, and collaboration with families and care teams.

The PSC will advocate for clients, coordinate services, ensure accurate documentation, and participate in planning teams. On-call availability is required to support placement and transition processes.

Qualifications

• Demonstrates strong communication and problem-solving in supporting individuals with disabilities.
• Experience coordinating services with interdisciplinary teams.
• Ability to develop and adjust ISP/PCP with input from families and staff.

Responsibilities

• Advocate for the needs and choices of individuals in our care.
• Assist with determining appropriate support services during placement and transition.
• Develop and update ISP/PCP with an interdisciplinary team, including concerns and behavioral developments.
• Develop and monitor training goals aligned with ISP/PCP.
• Communicate with families and guardians as needed.
• Identify, develop, and coordinate community resources and support.
• Submit documentation to maintain eligibility for government programs.
• Ensure program documentation and billable records are completed accurately and timely.
• Serve as an active member of each individual’s planning team.
• May perform the role of direct support professional as needed.
• Cooperate with license and department staff during inspections or inquiries.

Skills

Advocacy

Team collaboration

Plan development

Family communication

Education

Bachelor's degree preferred

Job description

Description

Description Community Options, Inc.is a national non-profit agency providing services to individuals with disabilities in 11 states.

We are actively seeking an experienced Provider Service CoordinatorinLubbock, TX. The Provider Services Coordinator (PSC) assesses the needs of individuals with intellectual and developmental disabilities and identifies potential support services. The PSC is responsible for coordinating support services that promote the learning and development of physical, intellectual, emotional, and social life skills.

• This is an On-call position

Responsibilities

• Advocate for the needs and choices of individuals in our care
• Assist with determining appropriate support services during the placement and transition process
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Develop and monitor training goals and objectives that align with the ISP/PCP
• Communicate with the families and guardians of individuals we support as needed
• Identify, develop, and coordinate community resources and support
• Submit required documentation to maintain eligibility for government assistance programs
• Ensure program documentation and billable records are completed accurately and timely
• Serve as an active member on each individual’s planning team
• May perform the role of direct support professional as necessary when staffing needs arise
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

• High school diploma or GED with two years of experience supporting individuals with developmental disabilities
• Bachelor’s degree preferred; may be required in some states
• Valid driver’s license with a satisfactory driving record
• Team-oriented with demonstrated leadership experience
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Community Options is an Equal Opportunity Employer M/F/D/V

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