Provider Service Coord

Community Options Job Board; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive insurance

Paid holidays

Generous PTO

Employee incentive programs

403b retirement plan

Career growth opportunities

Job summary

Community Options, Inc. in Dallas, TX is seeking a Provider Service Coordinator to assess the needs of individuals with intellectual and developmental disabilities and coordinate support services.

The PSC will develop ISP/PCP with an interdisciplinary team, advocate for clients, coordinate resources, and ensure documentation and eligibility for government programs. Bachelor’s degree is preferred; valid driver’s license required; crisis-management skills are essential.

Qualifications

• High School Diploma or GED with relevant experience in disabilities services.
• Bachelor’s Degree preferred; may be required in some states.
• Valid driver’s license with a satisfactory driving record.
• Team leadership and collaborative problem-solving abilities.
• Ability to build supportive relationships with individuals receiving supports.
• Ability to remain calm and exercise good judgment in crises.

Responsibilities

• Advocate for the needs and choices of individuals in our care.
• Assist with determining appropriate support services during placement and transition.
• Develop and update ISP/PCP with an interdisciplinary team including concerns and progress.
• Develop and monitor training goals aligned with the ISP/PCP.
• Communicate with families and guardians as needed.
• Identify, develop, and coordinate community resources and support.
• Initiate level of care assessments when an individual's ability changes.
• Submit required documentation to maintain eligibility for government assistance programs.
• Ensure program documentation and billable records are accurate and timely.
• Serve as an active member on each individual’s planning team.
• Cooperate with the licensee and department staff during inspections or inquiries.
• May perform the role of Direct Support Professional when staffing needs arise.
• Additional tasks and responsibilities may be assigned.

Skills

Team leadership

Problem solving

Crisis management

Relationship building

Communication skills

Driving

Education

High School Diploma or GED

Bachelor’s Degree Preferred

Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking a Provider Service Coordinator in Dallas, TX. The Provider Services Coordinator (PSC) assesses the needs of individuals with intellectual and developmental disabilities and identifies potential support services. The PSC is responsible for coordinating support services that promote the learning and development of physical, intellectual, emotional, and social life skills.

Responsibilities

• Advocate for the needs and choices of individuals in our care
• Assist with determining appropriate support services during the placement and transition process
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Develop and monitor training goals and objectives that align with the ISP/PCP
• Communicate with the families and guardians of individuals we support as needed
• Identify, develop, and coordinate community resources and support
• Initiate level of care assessments when an individual has experienced a significant change in their ability to function independently in the community
• Submit required documentation to maintain eligibility for government assistance programs
• Ensure program documentation and billable records are completed accurately and timely
• Serve as an active member on each individual’s planning team
• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
• May perform the role of Direct Support Professional as necessary when staffing needs arise
• Additional tasks and responsibilities may be assigned
• High School Diploma or GED with two years of experience supporting individuals with developmental disabilities
• Bachelor’s Degree Preferred; May be required in some states
• Valid driver’s license with a satisfactory driving record
• Complete all state and agency required training per state guidelines
• Team-oriented with demonstrated leadership experience
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports
• Ability to exercise good judgment and remain calm in crisis situations

Working Conditions

• May be required to be on-call in cooperation with other management staff
• Frequent lifting, stretching, and other physical exertion may be required
• May be required to transport individuals utilizing your own vehicle or company provided vehicles
• May be required to lift or move 25+ pounds
• May assist with wheelchair transfer of non-ambulatory individuals
• May be exposed to various medical conditions and communicable disease

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.