Provider Service Coordinator

Community Options, Inc.; Pflugerville (TX); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Competitive Insurance Benefits (Med, D

Paid Holidays—Including a Birthday

Generous PTO

Employee Incentive & Discount Programs

403b Retirement Plan

Incredible career growth opportunities

University partnerships that includetu

Job summary

Community Options, Inc. is a national non‑profit offering services to individuals with disabilities in 12 states. The Provider Service Coordinator role is based in Austin / Pflugerville, TX and starts at $44,000 per year.

The PSC assesses needs, coordinates support services, and helps individuals grow physical, intellectual, emotional, and social life skills. A strong background in advocacy and client-centered planning is essential for success in this position.

Qualifications

• High school diploma or GED with two years of experience supporting individuals with developmental disabilities.
• Bachelor’s degree preferred; may be required in some states.
• Valid driver’s license with a satisfactory driving record.

Responsibilities

• Advocate for the needs and choices of individuals in our care.
• Assist with determining appropriate support services during the placement and transition process.
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include concerns, observations, and behavioral developments.
• Develop and monitor training goals and objectives that align with the ISP/PCP.
• Communicate with the families and guardians of individuals we support as needed.
• Identify, develop, and coordinate community resources and support.
• Submit required documentation to maintain eligibility for government assistance programs.
• Ensure program documentation and billable records are completed accurately and timely.
• Serve as an active member on each individual’s planning team.

Skills

Disability support

Team leadership

Problem solving

Communication with families

Education

Bachelor’s degree

Job description

Community Options, Inc.

is a national non‑profit agency providing services to individuals with disabilities in 12 states.

Provider Service Coordinator

Austin / Pflugerville, TX.

The Provider Services Coordinator (PSC) assesses the needs of individuals with intellectual and developmental disabilities and identifies potential support services. The PSC is responsible for coordinating support services that promote the learning and development of physical, intellectual, emotional, and social life skills.

Starting Salary: $44,000 per year

Responsibilities

• Advocate for the needs and choices of individuals in our care
• Assist with determining appropriate support services during the placement and transition process
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Develop and monitor training goals and objectives that align with the ISP/PCP
• Communicate with the families and guardians of individuals we support as needed
• Identify, develop, and coordinate community resources and support
• Submit required documentation to maintain eligibility for government assistance programs
• Ensure program documentation and billable records are completed accurately and timely
• Serve as an active member on each individual’s planning team
• May perform the role of direct support professional as necessary when staffing needs arise
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

• High school diploma or GED with two years of experience supporting individuals with developmental disabilities
• Bachelor’s degree preferred; may be required in some states
• Valid driver’s license with a satisfactory driving record
• Team-oriented with demonstrated leadership experience
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

#IND-AU

Community Options is an Equal Opportunity Employer M/F/D/V

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.