Provider Outreach & Systems Analytics Specialist

Conservice LLC; Mandan (ND); On-site; USD 45,000 - 65,000; Full time

Job summary

Conservice LLC in Mandan, North Dakota, is seeking a detail-oriented professional to support provider outreach, system troubleshooting, data investigation, and process optimization. You will engage utility providers, monitor automated workflows, and analyze failures to improve accuracy and speed.

Collaboration with external vendors and internal development/testing teams is essential, along with clear written and verbal communication.

Qualifications

• Experience with outreach to utility providers or similar stakeholder management.
• Strong analytical skills and attention to detail.
• Excellent written and verbal communication for vendor outreach.
• Ability to work independently with urgency and reliability.
• Adaptability in a dynamic, fast-paced environment.

Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and diagnose production robot exceptions.
• Data Investigation: Analyze and resolve recurring processing failures for emails and bills.
• Process Optimization: Identify opportunities to increase automation and system accuracy.
• Cross-Functional Collaboration: Liaise between external vendors and internal development/testing teams.

Skills

Provider outreach

System troubleshooting

Data investigation

Process optimization

Cross-functional collaboration

Tools

Google Workspace

Job description

Conservice LLC in Mandan, North Dakota, is seeking a detail-oriented professional to support provider outreach, system troubleshooting, data investigation, and process optimization. You will engage utility providers, monitor automated workflows, and analyze failures to improve accuracy and speed.

Collaboration with external vendors and internal development/testing teams is essential, along with clear written and verbal communication.