Provider Outreach & Automation Analyst

Conservice; Mandan (ND, MI); On-site; USD 52,000 - 78,000; Full time

Job summary

Conservice seeks a detail-oriented professional to drive provider outreach, troubleshoot automated workflows, and analyze incoming data to improve bill processing accuracy. The role emphasizes collaboration with utility vendors and internal teams to ensure reliable, efficient operations.

Key duties include optimizing processes, reducing manual work, and maintaining strong communication across departments in a fast-paced environment.

Qualifications

• Strong overall computer aptitude with high comfort using Google products.
• Exceptional attention to detail with a knack for troubleshooting system anomalies.
• Professional written and verbal skills with strong phone and email etiquette for vendor outreach.

Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Skills

Tech-Savvy

Analytical

Clear Communicator

Driven

Adaptable

Job description

Conservice seeks a detail-oriented professional to drive provider outreach, troubleshoot automated workflows, and analyze incoming data to improve bill processing accuracy. The role emphasizes collaboration with utility vendors and internal teams to ensure reliable, efficient operations.

Key duties include optimizing processes, reducing manual work, and maintaining strong communication across departments in a fast-paced environment.