Provider Outreach & Operations Coordinator

Globaltize; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

Globaltize is seeking an Operations Assistant to support daily workflows, engage providers, and manage administrative data for US-based organizations. You will drive outbound communication, qualify leads, and schedule activities with a customer-focused approach.

This full-time role requires you to work 40 hours weekly, 8:00 AM–5:00 PM PST, often in a high-volume environment while maintaining data integrity and confidentiality. Independence and strong process discipline are essential.

Qualifications

• Background in operations support and stakeholder management.
• Experience supporting US-based organizations.
• History of consistent employment stability and clear career progression.
• Strong critical thinking, self-motivation, and ability to follow precise processes with minimal oversight.
• Willingness to work full-time, 40 hours per week from 8:00 AM to 5:00 PM PST.

Responsibilities

• Conduct outbound phone calls and emails to engage providers, qualify leads, and schedule appointments.
• Respond promptly to incoming communications and ticket queues to ensure timely follow-up.
• Build authentic, relationship-driven connections with providers through clear, professional dialogue.
• Update tracking tools and databases with complete accuracy to support daily operations.
• Handle sensitive administrative tasks while maintaining data integrity and confidentiality.

Skills

Operations support

Stakeholder management

US-based experience

Attention to detail

Process adherence

Job description

Globaltize is seeking an Operations Assistant to support daily workflows, engage providers, and manage administrative data for US-based organizations. You will drive outbound communication, qualify leads, and schedule activities with a customer-focused approach.

This full-time role requires you to work 40 hours weekly, 8:00 AM–5:00 PM PST, often in a high-volume environment while maintaining data integrity and confidentiality. Independence and strong process discipline are essential.