Provider Onboarding & Retention Specialist

Open Door Community Health Centers; Arcata (CA); On-site; USD 39,000 - 45,000; Full time

Job summary

Open Door Community Health Centers is seeking an Associate of Provider Recruitment & Retention to support onboarding, engagement, retention, and communications for providers. The role involves coordinating logistics, keeping records, and assisting with retention activities across multiple departments.

You will work under the supervision of the Provider Recruitment & Retention leadership, ensuring confidentiality and accurate documentation, with opportunities to participate in workforce reporting

Qualifications

• Associate degree preferred; High School Diploma or GED required.
• Minimum of two years of administrative, customer service, healthcare support, recruitment support, human resources support, or related experience.
• Experience with HRIS systems (Workday) and document management tools (Docusign) is advantageous.

Responsibilities

• Coordinate provider onboarding activities, schedules, communications, travel, lodging, and related logistics.
• Attend onboarding huddles and maintain onboarding records and documentation.
• Manage communications channels and distribution lists for providers.
• Coordinate retention activities such as stay interviews and engagement events.
• Support reimbursement, expense tracking, and provider workforce records.
• Assist in generating routine provider workforce reports and maintaining records.

Skills

Organizational skills

Administrative support

Customer service

Communication

Microsoft Office

Outlook

Word

Excel

Teams

PowerPoint

Workday

Smartsheet

Docusign

Education

Associate degree preferred

High School Diploma or GED required

Tools

Workday

Smartsheet

Docusign

Job description

Open Door Community Health Centers is seeking an Associate of Provider Recruitment & Retention to support onboarding, engagement, retention, and communications for providers. The role involves coordinating logistics, keeping records, and assisting with retention activities across multiple departments.

You will work under the supervision of the Provider Recruitment & Retention leadership, ensuring confidentiality and accurate documentation, with opportunities to participate in workforce reporting