Provider Onboarding & Lifecycle Program Lead

Arkansas Children's Hospital; Little Rock (AR); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Arkansas Children's Hospital in Arkansas is seeking a program owner for provider onboarding and lifecycle management. The role leads cross-functional coordination to ensure operational readiness of new providers and oversees agreements and system readiness.

Hybrid work potential within Arkansas, with expectations for timely onboarding and strong process governance. Responsibilities include establishing standards, tracking metrics, and driving continuous improvement across HR, IT, and clinical

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.

Responsibilities

• Owns the provider onboarding and lifecycle management program from accepted offer through successful integration into practice.
• Leads cross-functional coordination among HR, Medical Staff Services, IT, Revenue Cycle, Finance, Legal, and operations to ensure providers are operationally ready by start date.
• Establishes onboarding standards, workflows, SLAs, policies, and documentation for a consistent provider experience.
• Oversees provider employment, locum tenens, and 1099 contractor agreements.
• Oversees provider operational readiness including system setup, scheduling, billing configuration, and access provisioning.
• Leads implementation of new onboarding processes, technologies, and workflow enhancements with change management.
• Oversees provider quality incentive administration, contract payments, and lifecycle support for compliance.
• Develops, analyzes, and monitors onboarding and lifecycle metrics and KPIs to guide decisions.
• Leads process improvements to onboarding efficiency, timelines, satisfaction, and performance.
• Identifies operational risks and recommends strategic improvements to onboarding and lifecycle management.

Job description

Arkansas Children's Hospital in Arkansas is seeking a program owner for provider onboarding and lifecycle management. The role leads cross-functional coordination to ensure operational readiness of new providers and oversees agreements and system readiness.

Hybrid work potential within Arkansas, with expectations for timely onboarding and strong process governance. Responsibilities include establishing standards, tracking metrics, and driving continuous improvement across HR, IT, and clinical