Provider Data & Directory Quality Specialist

CVS Health; Idaho; On-site; USD 23,000 - 43,000; Full time

Job summary

CVS Health is hiring a Provider Data Services Specialist in Idaho to validate provider demographic and directory information for Medicaid and D-SNP contracts. You will conduct outbound outreach, document findings in QuickBase and Salesforce, and support data quality initiatives that improve member experiences.

You'll work in a fast-paced setting with a focus on accuracy and regulatory compliance, handling a high volume of outreach while maintaining quality standards.

Qualifications

• 1–2 years of healthcare administration experience.
• Strong oral communication skills.

Responsibilities

• Conduct outbound provider outreach to validate directory information and participation.
• Document outreach findings in QuickBase, Salesforce, and other systems.
• Support Medicaid and Dual provider directory validation activities.
• Participate in special provider data quality initiatives.
• Maintain productivity and accuracy while handling a high volume of outreach.

Skills

Healthcare administration

Oral communication

Call center experience

Education

High school diploma or equivalent

Tools

QuickBase

Salesforce

Job description

CVS Health is hiring a Provider Data Services Specialist in Idaho to validate provider demographic and directory information for Medicaid and D-SNP contracts. You will conduct outbound outreach, document findings in QuickBase and Salesforce, and support data quality initiatives that improve member experiences.

You'll work in a fast-paced setting with a focus on accuracy and regulatory compliance, handling a high volume of outreach while maintaining quality standards.