ProServices Sales Specialist: Project Solutions & Growth

Lowe's Companies, Inc.; Traverse City (MI); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Pro sales associate to drive individual sales with Pro customers, understand project needs, and manage quotes and orders. You will promote Pro Credit and loyalty programs while coordinating delivery and follow-up to ensure timely project completion.

Ideal candidates have at least 1 year of sales and customer service experience, with a high school diploma or GED. A professional, friendly approach and strong product knowledge are expected.

Qualifications

• Must have a high school diploma or GED or equivalent experience.
• Minimum 1 year of sales experience with ability to identify and sell products based on customer needs.
• Minimum 1 year of customer service experience resolving issues and assisting customers.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe’s distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe’s U and all training platforms to continue learning key updates and improve selling skills.

Skills

Customer service

Sales experience

Communication skills

Education

High school diploma or GED

General Studies

Tools

Microsoft Office (Excel, Teams)

Job description

Lowe's Companies, Inc. is seeking a Pro sales associate to drive individual sales with Pro customers, understand project needs, and manage quotes and orders. You will promote Pro Credit and loyalty programs while coordinating delivery and follow-up to ensure timely project completion.

Ideal candidates have at least 1 year of sales and customer service experience, with a high school diploma or GED. A professional, friendly approach and strong product knowledge are expected.