Proptech SaaS Client Success Intern

Yardi Systems

Oxnard (CA)

On-site

USD 20,000 - 30,000

Full time

8 days ago

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Benefits offered by this job

401(k) option
Mentorship program
Competitive compensation
Community service program

Job summary

Yardi Systems offers a Summer Internship for an Intern, Associate Technical Account Manager in Oxnard, CA. You will learn to support clients using Yardi’s property management software, gain exposure to real estate SaaS, and become a subject-matter expert in Proptech.

As part of the Client Services team, you will train with the Technical Account Management group, troubleshoot software concerns, and assist with installations and configurations while developing professional skills and industry

Qualifications

  • Junior or senior level college hours with a major in Accounting, Economics, Computer Information Systems, Statistics or General Business.
  • Strong communication and customer service skills are required.
  • Excellent written and verbal communication.
  • Strong attention to detail and ability to follow processes.
  • Intellectual curiosity and flexibility to manage changing priorities.

Responsibilities

  • Introduce clients to the Yardi suite of products and services.
  • Partner with Technical Account Management during client training sessions on upgrades.
  • Provide customer support while learning to troubleshoot software concerns.
  • Assist in client software installation and configuration.
  • Collaborate with team members across the organization.

Skills

People skills
Communication skills
Customer service
Attention to detail
Adaptability
Professionalism

Education

Accounting
Economics
Computer Information Systems
Statistics
General Business

Tools

SQL
MS Access

Job description

Yardi Systems offers a Summer Internship for an Intern, Associate Technical Account Manager in Oxnard, CA. You will learn to support clients using Yardi’s property management software, gain exposure to real estate SaaS, and become a subject-matter expert in Proptech.

As part of the Client Services team, you will train with the Technical Account Management group, troubleshoot software concerns, and assist with installations and configurations while developing professional skills and industry

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