Proptech SaaS Client Services Intern

Yardi; Pittsburgh (Allegheny County); Hybrid; USD 28,000 - 40,000; Part time

Benefits offered by this job

401(k) option

Hybrid work model

Mentorship

Job summary

Yardi invites university students to join our Summer Internship Program within the Client Services team, offering hands-on experience in software support and implementation guidance for property management solutions.

You’ll learn from professionals while helping clients adopt cutting-edge technology, gaining exposure to real-world challenges in the Proptech space and developing subject-matter expertise that can launch your career.

Qualifications

• Junior or senior level college hours with a major in Accounting, Economics, Computer Information Systems, Statistics or General Business.
• Great people skills and the ability to be personable and professional.
• Excellent written and verbal communication skills.
• Essential customer service skills and commitment to go the extra mile.
• Strong attention to detail and the ability to effectively follow processes.
• Intellectual curiosity and the ability research and learn new concepts.
• Flexibility, and the ability to manage changing priorities comfortably.

Responsibilities

• Provide software support and implementation guidance to clients utilizing the financial accounting and business operations functions in Yardi's property management software.
• Introduce clients to the Yardi suite of products and services.
• Partner with Technical Account Management team during client training sessions related to new software upgrades and functionality.
• Provide amazing customer support while learning to assist clients with troubleshooting software concerns.
• Assist in the support of client software installation and configuration.
• Be part of a great team and collaborate with team members across the organization.

Skills

People skills

Communication

Customer service

Attention to detail

Research & learning

Flexibility

Education

Pursuing Bachelor's in Accounting/Economics/CIS/Statistics/General Business

Tools

SQL

MS Access

Job description

Yardi invites university students to join our Summer Internship Program within the Client Services team, offering hands-on experience in software support and implementation guidance for property management solutions.

You’ll learn from professionals while helping clients adopt cutting-edge technology, gaining exposure to real-world challenges in the Proptech space and developing subject-matter expertise that can launch your career.