ProProduct Growth SDR - Upsell & Adoption

ServiceTitan, Inc.; Glendale (CA); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Flexible time off

Onboarding program

Leadership training

Bonus program

Medical/Dental/Vision benefits

401k match

Fertility benefits

Pet insurance

Job summary

ServiceTitan, Inc. in Glendale, CA is seeking a driven sales professional to expand value with existing customers by promoting add-on modules.

You will perform high-volume outreach (about 30 calls per day), build a strong pipeline, and collaborate with Pro Account Executives to close deals while logging activity in our systems. This hybrid role offers coaching, clear growth paths, and a culture focused on excellence, continuous learning, and customer trust.

Qualifications

• 2-4 years of experience in Sales or Customer Success.
• 12+ months of outbound calling experience.
• Willingness to travel domestically ~30% for onsite visits.
• Strong interpersonal skills and professional phone demeanor.
• Tenacious work ethic with ambition and social intelligence.

Responsibilities

• Drive product adoption and revenue growth with existing customers.
• Build a strong sales pipeline by engaging current customers and booking calls/demos for Pro-Account Executives.
• Conduct high-volume outreach (≈30 calls/day) and targeted emails.
• Develop rapport and uncover needs to articulate value of add-on modules.
• Collaborate with Pro Account Executives to plan communications and assist in closing deals.
• Log all activity accurately and maintain updated records.
• Support weekly reporting and act as liaison across teams.

Skills

Sales Experience

Outbound Calling

Communication Skills

Resilience

Mindset

Adaptability

Team Player

Job description

ServiceTitan, Inc. in Glendale, CA is seeking a driven sales professional to expand value with existing customers by promoting add-on modules.

You will perform high-volume outreach (about 30 calls per day), build a strong pipeline, and collaborate with Pro Account Executives to close deals while logging activity in our systems. This hybrid role offers coaching, clear growth paths, and a culture focused on excellence, continuous learning, and customer trust.