Property Services & Tenant Experience Coordinator

COPT DEFENSE PROPERTIES, LP; Corridor North (MD); On-site; USD 36,000 - 60,000; Full time

Job summary

COPT Defense Properties, LP is seeking an experienced administrative professional to support tenants and property operations in Annapolis Junction, MD. The role emphasizes customer service, document management, and coordination with managers and vendors.

Responsibilities include handling tenant calls, processing requests, and supporting budgeting, invoices, and service contracts. This on-site position offers opportunities to contribute to building operations and tenant satisfaction.

Qualifications

• High School diploma or better.
• Minimum of 2 years administrative experience.
• Experience coordinating tenant services and contracts is a plus.

Responsibilities

• Provide tenant customer service by handling calls and coordinating service requests.
• Follow up with tenants to ensure satisfaction with work orders.
• Coordinate evacuation drills and prepare proposals/invoices for services.
• Coordinate with Property Manager and vendors for tenant events.
• Track MAXIMO tenant service requests and update accordingly.
• Process invoices and code them in the accounting system.
• Manage service contracts and maintain contract lists.
• Provide administrative support to Property Managers and field personnel.
• Coordinate move-in/move-out with building staff.
• Maintain lease and file records.

Skills

Customer service

Administrative support

Vendor coordination

Education

High School or better

Tools

MAXIMO

Job description

COPT Defense Properties, LP is seeking an experienced administrative professional to support tenants and property operations in Annapolis Junction, MD. The role emphasizes customer service, document management, and coordination with managers and vendors.

Responsibilities include handling tenant calls, processing requests, and supporting budgeting, invoices, and service contracts. This on-site position offers opportunities to contribute to building operations and tenant satisfaction.