Property Security Officer — Guest Experience & Safety

Comstock Holding Companies, Inc.; Glenarden (MD); Hybrid; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Match

Life Insurance

Free Parking and EV charging

Parental Leave Program

Friendly Work Environment

Job summary

Comstock Holding Companies, Inc. is seeking a Full Time Security Officer for Sat-Tue 7am-3pm to ensure a safe, clean, and positive experience for residents, tenants, and guests.

The role involves patrols, access control, event support, and enforcing plaza policies. The successful candidate will have a High School Diploma and Virginia security certification, with strong customer service, communication, and integrity.

Qualifications

• High School Diploma
• Must be certified security officer by the state of Virginia
• Minimum 1 year experience in customer-service related field
• Valid driver’s license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to diverse group of people
• Strong sense of urgency
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision

Responsibilities

• Complete hourly patrol route of the property using the security system
• Access control for guests, tenants and vendors
• Ensure no property is being damaged
• Conduct routine foot patrols in and around building
• Perform other duties as assigned
• Observation and reporting of safety
• Issue banning notices to rule violators
• Maintain file for Ban Notices and notify management when necessary
• Maintain the appearance of the two plaza kiosks
• Enforce the “no dogs on the plaza” policy
• Keep updated information and communicate to guests as needed
• Report any unknown work to management
• Notify Park X and property management for illegal parking
• Communicate to guests that fire access areas must be accessible
• Close loading dock doors as needed
• Report any concerns to management
• Assist Marketing before, during, and after events at Reston and Reston Station
• Manage the valet at Reston Station and ensure plaza/down ramp parking is controlled
• For special events ensure plaza marketing plan is followed
• Manage traffic onto the plaza and keep it moving

Skills

Customer-service experience

Flexibility to work after hours and on

Outgoing personality

Strong communication skills

Strong problem-solving

Time management

Independent and trustworthy

Education

High School Diploma

Security officer certification (VA)

Job description

Comstock Holding Companies, Inc. is seeking a Full Time Security Officer for Sat-Tue 7am-3pm to ensure a safe, clean, and positive experience for residents, tenants, and guests.

The role involves patrols, access control, event support, and enforcing plaza policies. The successful candidate will have a High School Diploma and Virginia security certification, with strong customer service, communication, and integrity.