Property Security & Guest Experience Officer

Boxer Property Management Corp; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Boxer Property Management Corp in Houston seeks a Courtesy Officer to maintain a safe, welcoming environment at a commercial office or mixed-use property. You will perform patrols, monitor cameras, greet visitors, and assist tenants with access and inquiries while supporting daily operations.

The role requires staying calm under pressure, coordinating with property management and emergency responders, and documenting incidents and observations.

Qualifications

• High school diploma or equivalent required.
• Security training or certification preferred.
• First Aid and CPR certification preferred.
• Prior experience in security, customer service, or law enforcement preferred.

Responsibilities

• Conduct routine patrols of the property.
• Monitor security cameras and access points.
• Greet visitors and assist tenants with access or inquiries.
• Respond to security incidents, alarms, and emergencies.
• Escort vendors and unlock authorized areas as needed.
• Document incidents, patrols, and observations.
• Coordinate with property management and emergency responders.

Skills

Customer service

Security awareness

Observation skills

Written documentation

Education

High school diploma or equivalent

Security training or certification

First Aid and CPR certification

Prior experience in security or customer service

Job description

Boxer Property Management Corp in Houston seeks a Courtesy Officer to maintain a safe, welcoming environment at a commercial office or mixed-use property. You will perform patrols, monitor cameras, greet visitors, and assist tenants with access and inquiries while supporting daily operations.

The role requires staying calm under pressure, coordinating with property management and emergency responders, and documenting incidents and observations.