Courtesy Officer

Boxer Property Management Corp; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Boxer Property Management Corp in Houston seeks a Courtesy Officer to maintain a safe, welcoming environment at a commercial office or mixed-use property. You will perform patrols, monitor cameras, greet visitors, and assist tenants with access and inquiries while supporting daily operations.

The role requires staying calm under pressure, coordinating with property management and emergency responders, and documenting incidents and observations.

Qualifications

• High school diploma or equivalent required.
• Security training or certification preferred.
• First Aid and CPR certification preferred.
• Prior experience in security, customer service, or law enforcement preferred.

Responsibilities

• Conduct routine patrols of the property.
• Monitor security cameras and access points.
• Greet visitors and assist tenants with access or inquiries.
• Respond to security incidents, alarms, and emergencies.
• Escort vendors and unlock authorized areas as needed.
• Document incidents, patrols, and observations.
• Coordinate with property management and emergency responders.

Skills

Customer service

Security awareness

Observation skills

Written documentation

Education

High school diploma or equivalent

Security training or certification

First Aid and CPR certification

Prior experience in security or customer service

Job description

Job DetailsJob Location: Houston - Southwest - Houston, TX 77074Position Type: Full-Time/Part-TimeEducation Level: High SchoolJob Category: Real Estate

The Courtesy Officer plays an essential role in maintaining a safe, secure, and welcoming environment within a commercial office or mixed use property. Serving as a front line presence, this position supports daily operations through security monitoring, customer service, and emergency response while helping protect people, property, and the overall tenant experience.

Duties & Responsibilities

• Conduct routine patrols of the property
• Monitor security cameras and access points
• Greet visitors and assist tenants with access or inquiries
• Respond to security incidents, alarms, and emergencies
• Escort vendors and unlock authorized areas as needed
• Document incidents, patrols, and observations
• Coordinate with property management and emergency responders

Qualifications

Education & Training

• High school diploma or equivalent required
• Security training or certification preferred
• First Aid and CPR certification preferred
• Prior experience in security, customer service, or law enforcement preferred

Knowledge, Skills & Experience

• Strong customer service and interpersonal skills
• Basic knowledge of security systems and emergency procedures
• Ability to remain calm, professional, and observant in high pressure situations
• Strong attention to detail and written documentation skills
• Ability to work independently and as part of a team