Courtesy Officer

Boxer Property Management Corp; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Boxer Property Management Corp in Fort Worth, TX is seeking a Courtesy Officer to help maintain a safe, welcoming environment at our commercial office property. You will patrol the premises, monitor security systems, greet visitors, assist tenants, and respond to alarms and emergencies.

The role requires a High School diploma or equivalent, strong customer service, ability to stay calm under pressure, and reliability.

Qualifications

• High school diploma or equivalent is required.
• Security training or certification is preferred.
• First Aid and CPR certification are preferred.
• Prior experience in security or customer service is preferred.

Responsibilities

• Conduct routine patrols of the property
• Monitor security cameras and access points
• Greet visitors and assist tenants with access or inquiries
• Respond to security incidents, alarms, and emergencies
• Escort vendors and unlock authorized areas as needed
• Document incidents, patrols, and observations
• Coordinate with property management and emergency responders

Skills

Customer service

Interpersonal skills

Observation

Written communication

Teamwork

Education

High School Diploma or equivalent

Security training or certification

First Aid/CPR certification

Tools

Security systems

Job description

Job DetailsJob Location: Fort Worth - Fort Worth, TX 76115Position Type: Full-Time/Part-TimeEducation Level: High SchoolJob Category: Real Estate

The Courtesy Officer plays an essential role in maintaining a safe, secure, and welcoming environment within a commercial office or mixed use property. Serving as a front line presence, this position supports daily operations through security monitoring, customer service, and emergency response while helping protect people, property, and the overall tenant experience.

Duties & Responsibilities

• Conduct routine patrols of the property
• Monitor security cameras and access points
• Greet visitors and assist tenants with access or inquiries
• Respond to security incidents, alarms, and emergencies
• Escort vendors and unlock authorized areas as needed
• Document incidents, patrols, and observations
• Coordinate with property management and emergency responders

Qualifications

Education & Training

• High school diploma or equivalent required
• Security training or certification preferred
• First Aid and CPR certification preferred
• Prior experience in security, customer service, or law enforcement preferred

Knowledge, Skills & Experience

• Strong customer service and interpersonal skills
• Basic knowledge of security systems and emergency procedures
• Ability to remain calm, professional, and observant in high pressure situations
• Strong attention to detail and written documentation skills
• Ability to work independently and as part of a team