Courtesy Officer

Boxer Property; Fort Worth (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Boxer Property is seeking a Courtesy Officer to maintain a safe, secure, and welcoming environment at a Fort Worth office/mixed-use property. You will perform security monitoring, assist tenants, greet visitors, and support daily operations while protecting people and property.

The role requires a High School diploma, with preferred security training and First Aid/CPR. Strong customer service and the ability to work independently or as part of a team are essential.

Qualifications

• High school diploma or equivalent required.
• Security training or certification preferred.
• First Aid and CPR certification preferred.
• Prior experience in security, customer service, or law enforcement preferred.

Responsibilities

• Conduct routine patrols of the property.
• Monitor security cameras and access points.
• Greet visitors and assist tenants with access or inquiries.
• Respond to security incidents, alarms, and emergencies.
• Escort vendors and unlock authorized areas as needed.
• Document incidents, patrols, and observations.
• Coordinate with property management and emergency responders.

Skills

Customer service

Interpersonal skills

Security awareness

Written documentation

Teamwork

Education

High school diploma

Job description

Job Details

Job Location: Fort Worth - Fort Worth, TX 76115

Position Type: Full-Time/Part-Time

Education Level: High School

Job Category: Real Estate

The Courtesy Officer plays an essential role in maintaining a safe, secure, and welcoming environment within a commercial office or mixed use property. Serving as a front line presence, this position supports daily operations through security monitoring, customer service, and emergency response while helping protect people, property, and the overall tenant experience.

Duties & Responsibilities

• Conduct routine patrols of the property
• Monitor security cameras and access points
• Greet visitors and assist tenants with access or inquiries
• Respond to security incidents, alarms, and emergencies
• Escort vendors and unlock authorized areas as needed
• Document incidents, patrols, and observations
• Coordinate with property management and emergency responders

Qualifications

• Education & Training
• High school diploma or equivalent required
• Security training or certification preferred
• First Aid and CPR certification preferredPrior experience in security, customer service, or law enforcement preferred

Knowledge, Skills & Experience

• Strong customer service and interpersonal skills
• Basic knowledge of security systems and emergency procedures
• Ability to remain calm, professional, and observant in high pressure situations
• Strong attention to detail and written documentation skills
• Ability to work independently and as part of a team