Property Operations & Tenant Relations Coordinator

PMB Real Estate Services LLC; Vancouver (WA); On-site; USD 39,000 - 44,000; Full time

Job summary

PMB Real Estate Services LLC seeks a detail‑oriented Property Operations Coordinator to support the PacNW Property Management Team. Under direct supervision, you will handle tenant calls, route issues, and coordinate with on‑site service providers to ensure timely resolution.

You will assist with move‑ins, maintain key card access and emergency contact information, coordinate vendors, and help manage invoices in Yardi and MS Office.

Qualifications

• Minimum of three (3) years of office administration in commercial real estate or medical office preferred.
• Bachelor’s degree in business, real estate, or related field preferred.
• Strong customer-service mindset with urgency and responsiveness.

Responsibilities

• Answer incoming tenant calls and route issues to appropriate parties promptly.
• Enter work orders into the system and coordinate with on‑site service providers or vendors.
• Assist with new tenant move-ins, including insurance certificates and move‑in docs.
• Maintain key card access systems and update emergency contacts.
• Process and approve property invoices in the Yardi Nexus system.

Skills

Office administration

Customer service

Multitasking

Communication skills

Time management

Education

Bachelor's degree in business, real estate, or related field

Tools

Yardi

Microsoft Office

Job description

PMB Real Estate Services LLC seeks a detail‑oriented Property Operations Coordinator to support the PacNW Property Management Team. Under direct supervision, you will handle tenant calls, route issues, and coordinate with on‑site service providers to ensure timely resolution.

You will assist with move‑ins, maintain key card access and emergency contact information, coordinate vendors, and help manage invoices in Yardi and MS Office.