Property Operations & Onboarding Coordinator

Elite Property Management; York (York County); On-site; USD 32,000 - 34,000; Full time

Job summary

Elite Property Management seeks a proactive Property Coordinator to support daily operations across a residential portfolio. This role serves as the primary liaison between residents, vendors, and the property management team, aiming to enhance satisfaction, ensure field-level compliance, and improve efficiency in a fast-paced, high-touch environment.

You will also assist with new property onboarding, leasing operations, and guidance to the service team, ensuring smooth workflows and consistent

Qualifications

• Associate degree or equivalent work experience in property management, social services, or related field.
• 1–2 years of experience in residential property or customer-service role.
• Strong interpersonal skills and professionalism in sensitive resident interactions.
• Familiarity with local housing regulations, rental assistance programs, and fair housing laws is a plus.
• Self-directed, dependable with good time management and follow-through.
• Field work mobility between sites and occasional after-hours requests.
• Tech-savvy with regular use of smartphones, email, and Google Workspace.
• Experience with property management software (AppFolio, Buildium, Yardi) preferred.

Responsibilities

• Serve as the first point of contact for residents on maintenance issues, property concerns, and general inquiries.
• Conduct routine property inspections to identify maintenance needs and lease violations.
• Coordinate access for vendors and contractors, ensuring timely, quality field work.
• Assist with move-ins/move-outs, notices, and inspecting charges.
• Support resident engagement with professional presence and timely updates on repairs and policies.
• Document on-site observations and lease violations clearly and promptly.
• Monitor and report safety, cleanliness, and curb-appeal issues across properties.
• Maintain inventory of keys, signage, and lockboxes; ensure compliance with policies.

Education

Associate’s degree or equivalent work experience in property management, social services, or related field

Tools

AppFolio

Buildium

Yardi

Job description

Elite Property Management seeks a proactive Property Coordinator to support daily operations across a residential portfolio. This role serves as the primary liaison between residents, vendors, and the property management team, aiming to enhance satisfaction, ensure field-level compliance, and improve efficiency in a fast-paced, high-touch environment.

You will also assist with new property onboarding, leasing operations, and guidance to the service team, ensuring smooth workflows and consistent