Tenant-Focused Property Operations Specialist

PMB REAL ESTATE SERVICES LLC; Vancouver (WA); Presencial; USD 39.000 - 44.000; Jornada completa

Descripción de la vacante

PMB REAL ESTATE SERVICES LLC in Vancouver, WA seeks a Property Operations Coordinator to support PacNW property management team under direct supervision.

You will handle tenant calls, coordinate work orders, manage vendor relations, arrange move-ins, and maintain access control and signage. This role emphasizes customer service, organization, and timely communication in a fast-paced, on-site environment.

Formación

• 3+ years of office administration in commercial real estate or medical offices preferred.
• Bachelor’s degree in business, real estate, or related field preferred.
• Tenant-focused, responsive customer service mindset.
• Ability to multitask and meet deadlines.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office; Yardi experience preferred.

Responsabilidades

• Answer calls and route tenant issues promptly.
• Receive work orders and coordinate with service providers.
• Support tenant relations events and programs.
• Coordinate janitorial services and address feedback with vendors.
• Manage building and tenant signage.
• Review questionable invoices as needed.
• Assist with move-ins including insurance certificates and documentation.
• Maintain key card access system and update records.
• Update emergency contact information for the portfolio.
• Ensure contractor and vendor insurance compliance.
• Support tenant events and leasing materials.
• Communicate with tenants about disruptions and property events.
• Process rent payments in Yardi and approve invoices.

Conocimientos

Office administration

Customer service

Multitasking

Communication skills

Educación

Bachelor’s degree in business, real estate, or related field

Herramientas

Yardi

Microsoft Office

Descripción del empleo

PMB REAL ESTATE SERVICES LLC in Vancouver, WA seeks a Property Operations Coordinator to support PacNW property management team under direct supervision.

You will handle tenant calls, coordinate work orders, manage vendor relations, arrange move-ins, and maintain access control and signage. This role emphasizes customer service, organization, and timely communication in a fast-paced, on-site environment.