Property Operations Specialist

RENTWELL; Clifton Heights (Delaware County); On-site; USD 42,000 - 56,000; Full time

Job summary

Rentwell is seeking an Assistant Property Manager to support the management team in daily tasks across office, leasing, and administrative duties. You will manage calls, process rent payments, coordinate inspections, and assist with lease renewals in a fast-paced real estate environment.

Ideal candidates are organized, customer-service oriented, with strong calendar management and proactive communication. This role offers growth in property management at Rentwell.

Qualifications

• Calendar management and keeping schedules up to date.
• Communication, organization, crisis management, and customer service.
• Phone-first communication: know when to call vs email or text.

Responsibilities

• Office Management: Manage mail, drive to PO Box, keep the office clean, coordinate trash removal, and schedule monthly cleaning.
• Administrative Support: Handle all incoming calls, retrieve voicemails, run Pay or Quit report, and prepare notices for posting.
• Accounting: Generate checks for bills and inspection fees, and process rent checks.
• Rental Licensing: Complete applications, update spreadsheet tracker, process checks and paperwork, schedule inspections with field support, follow up on results.
• Inspections: Coordinate Section 8 inspections and update PMs on results.
• Legal: Prepare court paperwork for Landlord/Tenant cases and upload documents to the owner account.
• Lease Renewals: Coordinate renewals, issue notices, upload countersigned leases to owner portal.
• Leasing Coordination: Verify IDs, upload applications, conduct Landlord Reference calls, answer tenant questions, assist Leasing Dept.
• Move-Out Coordination: Call residents 5 days before move-out to confirm move-out.
• Utilities: Contact providers to set up or end services for vacant properties.
• Insurance: Audit owner and tenant insurance in AppFolio, update insurance information.
• Other Duties: Assist with additional tasks as assigned by the Property Managers and Leasing Department.

Skills

Calendar management

Communication

Phone communication

Job description

Rentwell is seeking an Assistant Property Manager to support the management team in daily tasks across office, leasing, and administrative duties. You will manage calls, process rent payments, coordinate inspections, and assist with lease renewals in a fast-paced real estate environment.

Ideal candidates are organized, customer-service oriented, with strong calendar management and proactive communication. This role offers growth in property management at Rentwell.