Property Operations & Resident Services Assistant

Mercy Housing; San Francisco (CA); On-site; USD 36,685 - 39,440; Full time

Benefits offered by this job

Several healthcare plans

15 days of earned PTO

403b + match

Paid Volunteer Time

Paid Parental Leave

Job summary

Mercy Housing is looking for an Assistant Property Manager to help manage day-to-day operations at Lark Landing, an affordable housing community in San Francisco, CA. The successful candidate will be responsible for customer service, data entry, and rent collection while adhering to HUD regulations.

This position requires a High School Diploma and offers a broad range of health benefits, paid time off, and a supportive work environment. Candidates with bilingual skills in Chinese, Spanish, or Tagalog are preferred.

Qualifications

• Strong understanding of HUD and Tax Credit experience are essential.
• One year of administrative, office, accounting, or customer service experience preferred.
• Ability to coordinate resident engagement and events.

Responsibilities

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Responds to customer service requests.
• May work outside normal business hours to respond to property needs.

Skills

Customer service skills

Knowledge of HUD regulations

Data entry skills

Bilingual (Chinese, Spanish, Tagalog)

Education

High School Diploma or equivalent

Tools

Real estate property management applications

Job description

Mercy Housing is looking for an Assistant Property Manager to help manage day-to-day operations at Lark Landing, an affordable housing community in San Francisco, CA. The successful candidate will be responsible for customer service, data entry, and rent collection while adhering to HUD regulations.

This position requires a High School Diploma and offers a broad range of health benefits, paid time off, and a supportive work environment. Candidates with bilingual skills in Chinese, Spanish, or Tagalog are preferred.