Assistant Property Manager - Lark Landing

Mercy Housing; San Francisco (CA); On-site; USD 36,685 - 39,440; Full time

Benefits offered by this job

Several healthcare plans

15 days of earned PTO

403b + match

Paid Volunteer Time

Paid Parental Leave

Job summary

Mercy Housing is looking for an Assistant Property Manager to help manage day-to-day operations at Lark Landing, an affordable housing community in San Francisco, CA. The successful candidate will be responsible for customer service, data entry, and rent collection while adhering to HUD regulations.

This position requires a High School Diploma and offers a broad range of health benefits, paid time off, and a supportive work environment. Candidates with bilingual skills in Chinese, Spanish, or Tagalog are preferred.

Qualifications

• Strong understanding of HUD and Tax Credit experience are essential.
• One year of administrative, office, accounting, or customer service experience preferred.
• Ability to coordinate resident engagement and events.

Responsibilities

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Responds to customer service requests.
• May work outside normal business hours to respond to property needs.

Skills

Customer service skills

Knowledge of HUD regulations

Data entry skills

Bilingual (Chinese, Spanish, Tagalog)

Education

High School Diploma or equivalent

Tools

Real estate property management applications

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position. Lark Landing is an affordable housing apartment community in San Francisco, CA.

Pay: $26.63-$28.63/hour, dependent on experience.

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.
• Bilingual Preferred (Chinese, Spanish, Tagalog)

Knowledge And Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.