Property Operations & Leasing Lead

Mills Properties; Saint Charles (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Mills Properties, Inc. is seeking an assistant manager to support the property manager in daily operations, including rent collection, ledgers, and visitor relations. You will help oversee leasing processes, respond to resident needs, and coordinate maintenance to ensure curb appeal and safety.

The role emphasizes attention to detail, customer service excellence, and teamwork within a multi-family setting. Put your leadership and organizational skills to work in a friendly community environment.

Qualifications

• Two years’ experience in multi-family property management.
• CAM, RAM, CLP or NALP certification preferred but not required.
• Strong leadership, coaching, and mentoring ability.
• Excellent communication and interpersonal skills.
• Detail-oriented with problem-solving abilities.
• Valid driver’s license.

Responsibilities

• Support property manager with overseeing all aspects of property operations; serve as property leader in the absence of the property manager.
• Ensure all security deposits and monthly rents are collected in a timely manner.
• Maintain resident ledgers including posting security deposits, rent payments and issuing charges, concessions and final account statements.
• Initiate all necessary lease violations, late rent notices and evictions as needed and actively pursue collection of all outstanding rent balances.
• Assist in the leasing process: greet guests, identify housing needs, tour, show apartments, determine eligibility, follow-up with prospects, close the sale, complete lease documents and inspect units.
• Assist property manager with daily and weekly reports, resident communications, move-out inventory, etc.
• Assist with planning, preparation, and execution of resident functions.
• Support the maintenance team by inspecting grounds for curb appeal, property safety & appearance, and help maintain property cleanliness.
• Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns.
• Maintain knowledge of the property, Mills properties, and the local market & competitors.
• Perform duties of leasing manager and leasing consultant when needed; adhere to Mills policies and laws.

Skills

Leadership

Communication

Attention to detail

Problem solving

Education

High school diploma or GED

CAM/RAM/CLP or NALP certification

Job description

Mills Properties, Inc. is seeking an assistant manager to support the property manager in daily operations, including rent collection, ledgers, and visitor relations. You will help oversee leasing processes, respond to resident needs, and coordinate maintenance to ensure curb appeal and safety.

The role emphasizes attention to detail, customer service excellence, and teamwork within a multi-family setting. Put your leadership and organizational skills to work in a friendly community environment.