Property Operations Lead for Community Associations

FirstService Residential; Atlanta (GA); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with company match

Paid holidays

Time off benefits

Job summary

FirstService Residential seeks a Community Association Manager to lead on-site operations and coordinate with departments to achieve corporate objectives. You will collaborate with Regional Directors and Boards to implement projects and ensure quality service to residents.

The role requires CAM certification, a bachelor’s degree, 3+ years in property operations, and strong leadership skills. Competitive full-time benefits and a 100k–110k salary are offered along with a 401(k) match.

Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction.
• Bachelor’s degree in business or related field.
• Must be Certified and Licensed by the state for Community Association Management (CAM).
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply local state Statutes and Community documents.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills

Property Operations

Team Leadership

Microsoft Office

Communication

Education

Bachelor's degree in business or related field

CAM license

Tools

Microsoft Outlook

Windows OS

Microsoft Office

Job description

FirstService Residential seeks a Community Association Manager to lead on-site operations and coordinate with departments to achieve corporate objectives. You will collaborate with Regional Directors and Boards to implement projects and ensure quality service to residents.

The role requires CAM certification, a bachelor’s degree, 3+ years in property operations, and strong leadership skills. Competitive full-time benefits and a 100k–110k salary are offered along with a 401(k) match.