Property Operations Associate

JLL; Escondido (CA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Medical/Dental/Vision

Parental leave

Paid time off

Daily Pay

Job summary

JLL in Escondido, CA is hiring a Property Associate to handle administrative support, tenant relations, and basic financial tasks within a professional property management team.

You will process AP/AR, maintain property records, assist with lease administration and reports, and help coordinate maintenance and tenant events while delivering excellent customer service to tenants and clients.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• 1-2 years of office experience, preferably in commercial real estate or property management.
• 1-2 years of work experience in a customer service or customer-facing position.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to manage multiple tasks and prioritize in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues.
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases.
• Process Accounts Payable (AP) and Accounts Receivable (AR), COIs, code invoices and complete other financial tasks.
• Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities.
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients.
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination.
• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience.
• Provide backup support for reception duties, mail distribution, and general office operations as needed.
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

Skills

Customer service

Communication

Organizational skills

Time management

Driver's license

Education

Bachelor's degree in Business, Real Estate, Communications

Job description

JLL in Escondido, CA is hiring a Property Associate to handle administrative support, tenant relations, and basic financial tasks within a professional property management team.

You will process AP/AR, maintain property records, assist with lease administration and reports, and help coordinate maintenance and tenant events while delivering excellent customer service to tenants and clients.